Benefit from our services
Smooth service fulfillment requires far more than just a call center and a technical field service. We support you with the conception and implementation of your tailor-made customer care system via order management, field service and standby control with de-escalation management to the constant optimization of all processes based on systematically collected customer feedback.
Our offers are aimed primarily at service managers in medium-sized companies. CDS is owner-managed. We always focus on individual solutions that perfectly fit your specific challenges. We repudiate “Ready made, off the shelf “ services.