
Services
100% availability – that's what your customers want
Nobody needs telephone queues. Nor voice control or answering machines. And certainly not: "Sorry, I'm afraid I couldn't understand that – please try again later".
There are no-gos in customer service that you should avoid at all costs, or leave to the competition. Your customers deserve better. It goes without saying: a personal "Hello, what can I do for you?" And then a subsequent proposal for a solution that meets the caller's satisfaction. And to provide this 24 hours a day. This is what we understand as customer retention in medium-sized companies.
So, let's do it.
Fancy this?
- Constant availability, even 24/7
- Customer retention thanks to optimised customer service
- Greater productivity due to relieving the load on staff
And also this?
- Fewer costs
- Higher flexibility
- Measurable key figures
Then choose CDS because...
- We are always available for your customers
- We ask the right questions on the phone
- We organise complex processes ourselves
GDPR
CDS takes the protection of both your own data and that of your customers very seriously. We always treat personal data confidentially and in accordance with the statutory data protection regulations. Insofar as we collect personal data, this is always done on a voluntary basis, as far as possible. We will not pass your data or your customers's data on to third parties without your express consent.
